Contact New York Life
Get in touch by phone or mail. Dedicated New York Life representatives are here to answer your questions about the AARP Life Insurance Program from New York Life.
Application questions
For questions about your application contact New York Life at (800) 288-9858
Our business hours are:
Monday - Friday: 8 a.m. to 8 p.m. (ET)
Customer support
Log in to your account for fast and convenient service, 24 hours a day, 7 days a week. If you need to contact our Customer Experience Team, please call (800) 850-2658.
Our business hours are:
Monday - Friday: 8 a.m. to 8 p.m. (ET)
Need to send us a document?
Upload here or you can write to us at:
New York Life Insurance Company
AARP Life Insurance Program
P.O. Box 30712
Tampa, FL 33630-3712
Speak to a claims specialist
The quickest way to report a life insurance claim is to complete our online claims form.
If you have any questions, or to file a claim by phone,
please call us at (800) 695-5165. Our
business hours are:
Monday - Friday: 8 a.m. to 5 p.m. (ET)